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Contract with us

Our terms and conditions are covered by English law. When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. In the unlikely event that the goods are no longer available or that we have made a pricing mistake there will be no contract between us. Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you and your order will be accompanied by full set up instructions. We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual goods. All information is provided in good faith and will be as accurate as possible. By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

Placing an order

You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. The buyer assumes responsibility for the goods being suitable for the purpose for which they are being purchased. Carriage charges will be shown prior to you placing your order and you will be required to pay for the goods in full at the time of ordering. We use secure payment facilities for online purchases and you can pay for your order by Visa, Mastercard, Delta/Connect or PayPal. All prices quoted on our website are in UK pounds and include UK Taxes at the current rate. Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.

Faulty or incorrect goods

If there is a problem with the goods, please notify us by email or telephone providing details of the problem. In addition, you must provide us with a digital photograph of the problem as this saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights subject to time restrictions. All goods are not covered by a manufacturer’s warranty will be subjected to our own warranty according to the terms and conditions of that warranty. The manufacturer’s warranty is provided in addition to the rights that the law says you have as a consumer and accordingly, your statutory rights are not affected. If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked, unless otherwise agreed and determined by us.

The cost of returning goods to us is your responsibility unless the item is faulty or not as described. We may provide a return service or refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are found not to be faulty, we will return them to you or refund you subject to “Returns Policy”, however you will be required to cover the postage costs.
If an item is no longer available we will offer an alternative. However, our liability will be to replace the faulty goods only and we are unable to guarantee an exact match. In this instance, you will have the option of a refund on the items under the warranty claim proportionate to the time in use. Where we replace faulty goods you are responsible for their disposal if they are not required to be returned to us.

Liability

The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK. We do not accept liability for any consequential loss of profit or indirect losses. You should therefore ensure that the item order meet the required legislation of your country and can be used therein. Claims for missing or damaged items must be made in writing within 3 working days of delivery.

Using this Website implies that you accept the terms of this disclaimer. You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Any and all material on this website must not be republished online or offline without our permission. The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent. With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes. When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the laws in the United Kingdom.

Use of Website

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time. Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us. If you choose to link to our website in breach of the above, you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Exclusion of Liability

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include the physical item, servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.